About This Model

An urban step-through electric bicycle with a torque sensor and front suspension. The manufacturer specifies a 20 mph default setting; we describe the approved supplied configuration and do not provide speed-unlocking instructions.
Key Features
- Torque-sensing pedal assistance.
- Removable battery.
- Hydraulic disc brakes and step-through frame.
Specifications
- Bike type: Urban Commuter
- Supplied class: Class 2; assistance limited to 20 mph
- Motor: 750W rated rear hub
- Battery: 48V 11.6Ah removable battery
- Sensor: Dual-sided torque sensor
- Brakes: Front and rear hydraulic discs with motor cutoff
- Tires: 26 x 2.5 inches
- Fork: Front suspension
- Electrical-system safety: UL 2849 classification recorded in our owner-approved model list.
Professional preparation and local support
You have options. Good ones. We help you choose a bicycle that fits your transportation needs, then prepare it for riding and support it locally. UL 2849 applies to an e-bike electrical system; UL 2271 applies to a battery. These certifications have different scopes and do not eliminate every risk.
Our service department serves bicycles purchased from us. Routine maintenance and repairs are paid services beyond the included adjustment visit. Manufacturer warranty coverage varies by model.
Voucher or no voucher, explore your options
This model qualifies for the instant rebate voucher available through the New Orleans E-bike Incentive Program. A voucher is not required to buy it. Compare qualifying bicycles, then explore purchase costs and your remaining balance if financing could help.
Selected applicants must complete the City process and receive a voucher before purchasing for the program. Voucher redemption takes place at 223 Dauphine Street in the French Quarter. Kenner is a showroom and test-ride location, not a voucher-redemption or repair location.
Call or text (504) 533-9688 to confirm the model, size, and location available before visiting.
See and Test Ride at Either of Our Two Locations
eBike NOLA has two Greater New Orleans stores where you can see and compare bikes in person:
- New Orleans French Quarter: 223 Dauphine St. This is our primary retail and service location, for bicycle selection and ongoing service. View the New Orleans store.
- Kenner: 4240 Williams Blvd, Suite 5. This is our quieter showroom and test-ride location. View the Kenner store.
Interested in test riding this model? Call or text (504) 533-9688 to confirm which store currently has an assembled bike available. Inventory, colors, sizes and test-ride availability vary by location.
New Orleans Store Details Kenner Store Details Ask About This Model
Ask us about manufacturer warranty coverage for this exact model. Coverage and exclusions depend on the component and purchase terms; routine maintenance remains separate.